Delivery Manager

5 days | In-person | £1275 (ex VAT)

  • The course aims to provide an answer to the question about what a Delivery Manager does. We start out by exploring perceptions of delivery management and lay out the different aspects that the course will cover that will help to answer that question.

  • Successful delivery of digital products and services require a team with a common culture aligned to the values and principles of the agile manifesto. We look at how individuals form teams, and explain how to create agile digital delivery teams.

  • Scrum provides a framework for software development and digital delivery that aligns with agile values and is useful for teams that are new to agile. We provide an overview of scrum, examine the nature of iteration, incremental development and a typical agile lifecycle.

  • Digital delivery teams need to ensure that they are delivering value to users, so we provide an introduction to User Centred Design to help understand how we identify and verify users needs to ensure that the whole team is aligned and delivers value to users.

  • lean stuff

  • We take a look at the work of the team and how the team manage their work. This covers backlogs, backlog refinement, work items including user stories, planning and forecasting.

  • Of course the most important aspect of Delivery Management is supporting the team. We take a look at agile culture and the behaviours that help create, influence and reinforce it, we look at empowering and aligning a team, we look at what motivates us individually and as a team. We provide mechanisms and tools to help you understand your team and plan how to help them continuously improve.

  • There are a set of intrinsic soft-skills that Delivery Managers need so we'll provide an overview of the most useful and look at how to identify, adopt and practice those skills that might not come naturally to us as individuals.

  • Key to good delivery management is the ability to recognise the different good practice approaches individuals bring to a team, and designing an agile way of work for the whole team that combines good practice from different disciplines.

Being an agile delivery manager is about being a servant-leader to the team and supporting the team to solve complex problems.  It's not about managing a team or doing all of the admin work, but rather about have an intrinsic mindset that aligns with agile values and principles.  It's about applying that mindset to all of the teams problems - whether it's figuring out how to implement a technically challenging feature, or dealing with a clash of personalities in the team.  

Agile Delivery Managers work in a way that helps to influence and build an agile-based delivery culture in their team and their wider organisation.

This course is designed to provide a basic understanding of what agile delivery management is really about.

Who's it for?

Our Delivery Manager course, is suitable for new and experienced delivery managers, scrum masters, project and programme managers.

If you are new to delivery management or working in an agile way, you will learn what it means to be agile and how to use the most useful agile tools, techniques and methods. 

For scrum masters or anyone who has experience of working with agile teams, it will provide an insight into the mindset that true agile teams have.  You will learn why working to scrum is not necessarily the same as being agile.

Why should I attend?

Whether you need to build a new digital service, increase growth in your sales or reduce your operational costs, you will need someone who knows how to build and support people in a way which gets the best out of each of them individually and the best out of them as a team.

Good delivery managers think agile by default.  Their mindset is one which is tuned to agile values and principles, and they apply that mindset to how they approach every problem they come across.

Agile delivery managers also carry a library of agile-aligned  knowledge and a box of agile tools, techniques and methods.

Our agile delivery manager practitioners course brings these together to provide the set of  essentials for any agile delivery manager.

£1275 per delegate (ex VAT)

In-person course

Private course

£5250 max 12 delegates (ex VAT)

We offer a limited number of early bird tickets for our in-person courses when purchased at least one month prior to scheduled course. These are discounted by 30% off the full price.

We offer our standard public Delivery Manager course, as a 5 day, in-person course.

Our face-to-face course is normally run in Sheffield or London, but we do sometimes run our course in other locations if it suits all of the course delegates - just let us know your preference.

Running the course face-to-face allows us to demonstrate many of the topics we cover using a variety of activities, workshops and games.